# Terms and Conditions
Welcome to Painted Back Rigs (https://paintedbackrigs.com). These Terms and Conditions govern your use of our website and the purchase of our hand-tied walleye crawler harnesses and spinner rigs. By accessing our store and making a purchase, you agree to be bound by these terms.
## 1. Professional E-Commerce Store & Governing Law
Painted Back Rigs operates as an independent retail storefront online. We are not an affiliate marketing site, wholesale distributor, or consignment marketplace. All transactions, designs, and agreements are governed strictly under the laws of our operating jurisdiction.
## 2. Product Information and Visual Representation
We make every possible effort to ensure our handcrafted fishing rigs, customized artist blades, fluorescent UV colors, and premium bead configurations are described and photographed with high visual accuracy. Because each tackle piece is hand-tied, slight artisanal variations may occur. All rigs are subject to stock availability as indicated live on our product pages.
## 3. Clear Pricing and Discount Policy * Currency:
All product prices listed on our store are in US Dollars ($ USD) and exclude standard shipping and handling charges.
* Price Changes: We reserve the right to modify pricing tiers at any time without prior notice.
* Discount Terms: From time to time, we may offer promotional site-wide discounts or multi-item bulk bundles. All promotional rules, code execution conditions, and markdown expirations will be clearly outlined on our active promotional banners. We do not engage in deceptive or permanent markdowns.
## 4. Billing, Accounts, and Payments
* Secure Checkout: All online orders are processed through a secure, encrypted checkout funnel integrated into our WooCommerce framework.
* Payment Authorization: By placing an order, you authorize Painted Back Rigs to charge your selected credit card, debit card, or third-party payment account for the full order value, plus applicable tax and shipping fees.
* Order Refusal: We reserve the right to refuse or cancel any order if fraudulent activity, address errors, or catalog processing system glitches are suspected.
## 5. Safe Delivery and Accurate Shipping Manifests
* Dispatch Timeline: We are committed to a transparent delivery process. Standard orders are packed, hand-checked, and safely dispatched within 1 to 3 business days of a verified transaction.
* Carrier Tracking: Shipping manifests and live carrier tracking numbers are generated and emailed to the customer immediately upon shipment. We are not responsible for delivery constraints or transit delays caused directly by carrier services.
## 6. Return, Refund, and Customer Right of Withdrawal
Our billing and customer satisfaction guarantees are strictly linked to our official Refund and Returns Policy. Buyers retain a clear 30-day right of withdrawal for unused, unopened tackle gear. Please refer directly to our dedicated Refund and Returns Policy page for complete transactional instructions and inspection processing timelines.
## 7. Complete Website Integrity and Prohibitions
Users are strictly prohibited from using our digital assets, logo configurations, custom rig names, or content descriptions for unauthorized commercial redistribution. We guarantee that our website contains original editorial content, no hidden broken links, and zero forced user registration screens to view our live product catalog inventory.
## 8. Company Contact Details For any transactional inquiries, billing clarifications, or policy questions, please contact our support desk directly: * Legal Brand Entity: Painted Back Rigs * Official Web Domain: https://paintedbackrigs.com * Direct Contact Email: norm@paintedbackrigs.com Phone: 480-580-5378